Donation Pickup Service

Cancellation Policy

Booking requests are subject to driver availability and confirmation. Safe Moves Relocation provides professional relocation driver services for rental moving trucks. Final pricing will be confirmed after reviewing move details such as pickup location, destination, distance, travel time, and rental truck requirements. Fuel, rental truck fees, travel expenses, and lodging (for long-distance moves) are not included unless agreed upon in advance. Customers must ensure the rental truck is reserved and ready at the pickup location before the scheduled service time. Safe Moves Relocation reserves the right to decline or reschedule bookings that require excessive travel distance, unsafe driving conditions, or unavailable scheduling A deposit is required to secure all appointments with Safe Moves Relocation and will be applied toward the total cost of the service. Deposits are non-refundable if a customer cancels, misses their appointment, or chooses to reschedule. A new deposit will be required to book another appointment. If Safe Moves Relocation needs to cancel or reschedule an appointment due to unforeseen circumstances, weather conditions, or safety concerns, we will first attempt to reschedule the appointment to the next available date and time. If rescheduling is not possible, the customer’s deposit will be fully refunded.